A guide to dogs welfare
Our commitment to you​
The Animal Health & Welfare Act 2006 places a duty of care on all persons including groomers for an animal to ensure as reasonably possible the health, safety and welfare of that animal at all times.  Known as the 5 animal needs:-

  • The need for suitable environment
  • The need for suitable diet
  • The need to exhibit normal behaviour patterns
  • To be housed separately from other animals
  • The need to be protected from pain, injury suffering and disease.

 We are not just dog groomers but dog lovers and as such we take the care and welfare of your dog very seriously and ensure that our obligations under the Animal Welfare Act 2006 are upheld by:-
  • Providing clean and suitable holding  area with access always to clean water and allow your dog to take regular toilet breaks
  • Housing your dog separate from other dogs to ensure that they remain safe in our care
  • Maintaining a comfortable temperature in the salon all year round to ensure your dog does not get too hot in the summer or too cold in the winter
  • Keeping our tools and equipment clean and hygienic to ensure any cross contamination between dogs is minimised
  • Regular servicing and PAT testing of  electrical equipment to ensure that the salon is a safe environment for your pet.


Regular grooming is not a luxury but actually a necessity for many breeds, in order to maintain a healthy coat.

Dogs who are not bushed and groomed regularly can develop skin complaints and soreness where the hair matts into clumps around sensitive areas.

Grooming your dog on a regular basis will help develop the bond between you and your dog and provides the ideal opportunity to check your dog over from top to toe to ensure that he is healthy.

No-one knows your dog better than you, changes in behaviour, excessive drinking and mobility may suggest an underlying problem. 

Always inform your groomer if you have any concerns together with any pre-diagnosed medical conditions in order that any necessary adjustments to the grooming process can be made accordingly to ensure that the grooming experience for your dog is not a stressful one.